Privacy Policy

Last updated: 22 August 2026

Clean CheckIn Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you contact us or use our website.

Information we collect

We may collect personal information that you provide to us, including your name, email address, telephone number, property or business details, and any information you include in an enquiry through our website, email or WhatsApp.

We may also collect limited technical information when you visit our website, such as device, browser and website usage information, where this is provided through our website hosting or analytics services.

How we use your information

We use your personal information to:

  • Respond to enquiries and provide quotations

  • Arrange and manage cleaning, linen hire and property setup services

  • Communicate with clients about bookings and services

  • Maintain business and accounting records

  • Improve our website and services

  • Meet legal and regulatory requirements

Our legal basis for using your information

We process personal information where it is necessary to respond to your request or take steps before entering into a contract, to perform a contract with you, to comply with legal obligations, or where we have a legitimate business interest in operating and improving our services.

Where consent is required, for example for certain marketing communications, you may withdraw your consent at any time.

Sharing your information

We do not sell your personal information.

We may share information only where necessary with trusted service providers that support our business, such as website hosting, email, messaging, payment, accounting or professional services, or where disclosure is required by law.

Some service providers may process information outside the UK. Where applicable, appropriate safeguards are used in accordance with UK data protection law.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries and meeting legal, tax and accounting obligations.

When information is no longer required, it will be securely deleted or anonymised.

Cookies

Our website may use essential cookies and, where enabled, analytics or similar technologies.

Non-essential cookies will only be used where appropriate consent has been provided through our cookie settings.

Your rights

Under UK data protection law, you may have the right to:

  • Request access to your personal information

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Restrict or object to how your information is used

  • Request transfer of your information in certain circumstances

  • Withdraw consent where processing is based on consent

To exercise your rights, contact us at contact@cleancheckin.co.uk.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you are concerned about how your personal information has been handled.

Contact us

Clean CheckIn Ltd
Company No. 16493862
Registered in England and Wales
Registered Office: 43 Jersey Road, Crawley, RH11 9QB
Email: contact@cleancheckin.co.uk